To ensure the greatest levels of customer satisfaction
continue even after closing, Pillar Homes utilizes a professional home owners
management service. This third party provides reliable, consistent and fair
management of the builder’s warranty, as well as reliable one-call warranty
response.
KC Chermak along with his on-site job superintendents
orchestrate teams of trusted subcontractors and craftsman who work together to
construct each home. Clients are informed throughout the construction process
with schedules and timetables. On-site walk-through meetings will be scheduled
so that clients may approve key construction phases.
Pillar Homes makes the selection process easy and enjoyable.
Clients are guided through the selection categories reviewing samples at the
design center as well as designated showrooms. Clients will find that Pillar
Homes’ interior designer can be an invaluable asset in selecting a home’s
colors, stains, surfaces, floor coverings, lighting and more.
The actual design stage allows clients to share their
visions and expectations with the Pillar Homes design team. The expertise of
architects, interior designers and even landscape architects are called upon to
ensure that every detail is addressed.
Prior to beginning a home’s design, KC Chermak personally
accompanies each client to the home site. This initial visit addresses the
natural surroundings of the site, size requirements, views and architectural
styles that will best compliment the setting.

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