CUSTOMER SATISFACTION

CONSTRUCTION

SELECTIONS

DESIGN

BUILDING SITE

To ensure the greatest levels of customer satisfaction continue even after closing, Pillar Homes utilizes a professional home owners management service. This third party provides reliable, consistent and fair management of the builder’s warranty, as well as reliable one-call warranty response.
 

KC Chermak along with his on-site job superintendents orchestrate teams of trusted subcontractors and craftsman who work together to construct each home. Clients are informed throughout the construction process with schedules and timetables. On-site walk-through meetings will be scheduled so that clients may approve key construction phases.
 

Pillar Homes makes the selection process easy and enjoyable. Clients are guided through the selection categories reviewing samples at the design center as well as designated showrooms. Clients will find that Pillar Homes’ interior designer can be an invaluable asset in selecting a home’s colors, stains, surfaces, floor coverings, lighting and more.

The actual design stage allows clients to share their visions and expectations with the Pillar Homes design team. The expertise of architects, interior designers and even landscape architects are called upon to ensure that every detail is addressed.
 

Prior to beginning a home’s design, KC Chermak personally accompanies each client to the home site. This initial visit addresses the natural surroundings of the site, size requirements, views and architectural styles that will best compliment the setting.